Why Does My Brother Printer Go Offline? | +1-877-372-5666 | Brother Support

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Why Does My Brother Printer Go Offline? -Troubleshoot Guide 


There are a few easy actions you may follow to solve the problem and bring your printer back online. Here are some suggestions for troubleshooting your printer when it's not working.

Let's look at the causes of the offline Brother printer issue:


You should be able to turn on your Brother printer.

Verify whether your Brother printer emerges from sleep mode.

Look at the paper tray. It must be empty when printing commands are being issued.

Verify for paper jams.

Additionally, a low ink cartridge could render your Brother printer inoperable.

Software and Driver Issues

Perhaps there is a network connection issue with your brother's printer.

Perhaps your PC and your brother's printer are not connected.

Alternatively, if there is a hardware issue.

I hope this process will assist you in solving the problem. Otherwise, proceed to the following potential fix.

To troubleshoot the problem in your Mac computer we have listed a step-by-step guide

Check to see if there is any paper jam in the printer tray.

 Another factor that can contribute to a brother printer going offline is low ink.

 The default printer setting for your Brother printer should be checked.

 Continue with the next steps if nothing changes and your Brother printer keeps going down.

 Open Printers and Scanners, choose your Brother printer from the list, then click "Open Print Queue".

 By hitting the x, all print commands will be deleted.

 Click Resume Printer if your printer has stopped working.

 Now, conduct a print test to see if your Brother printer is offline or not.

 Follow the final step if your printer is still not connected.

 By reinstalling the appropriate software, you can bring your brother printer online from offline.


To troubleshoot the problem in your Windows computer we have listed a step-by-step guide

Check to see that your USB-attached printer is properly connected if you are using one.

Now print a test page to inspect the printer. If the issue persists, take further actions.

From the Control Panel, navigate to the Printers and Devices folder.

Right-click on your printer of choice and choose "See what's printing" from the drop-down menu.

"Set as default printer" must be clicked.

You may see the offline or paused status of your printer there. Change the status to "Resume Printing" if it is pausing or offline.

Frequently Asked Questions

1)How do I get my Brother printer from offline to online?

2)How do I get my printer out of offline status?

3)Why Is My Brother's Wireless Printer Not Printing?


If the above solution didn’t help you, then you can take help from Brother Support . You can reach them on Toll free +1-877-372-5666. 



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